Reviews

2 out of 5 stars
Maintenance:
Posted On: 12/27/2022

Counter Top

Giving a 2 star today. I am in Indiana for the holidays. I didn't know maintenence was going to come by today wasn't notified, until they were already at my apartment. They called, and asked if they could go in, I told them yes and that I'm out of town. They apparently fixed the counter top/hole in the pipe leak in the wall. They emptied out my cupboard and took everything off the counter top, and left it on the floor. Didn't put anything back. The fact everything was unannounced and I was unaware, and that I said I was out of town. The courtesy they don't have to at least put my stuff back.
By: Brandon Sailer     Verified Resident
Source: Property Site Read Property Manager's Response

Hi Brandon, We apologize that your time with us has been anything short of perfect, and we would like further context on what went wrong and how we can approve. If you wouldn't mind reaching out to our Customer Experience Team at bit.ly/weidnercustomerservice to give us some more details, we would very much appreciate it. The team at Timber Ridge

5 out of 5 stars
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Posted On: 7/15/2022

Awesome Friday!

They are so great!!! EXCELLENT service, great staff as well. They have popcorn Friday’s and my pups love them and the treats! Highly recommend this place!
By: Anonymous     Verified Resident
Source: Property Site Read Property Manager's Response

Thank you so much for making Timber Ridge your new home! We are excited to have you stay with us and to see you and your pups at many more popcorn Fridays!

5 out of 5 stars
Maintenance:
Posted On: 5/29/2022

Fixed Toliet

Maintenance came today on Sunday during the holiday weekend to fix my toilet. Wasn't as serious as I thought but he still came anyways and I appreciate it.
By: Brandon Sailer     Verified Resident
Source: Property Site Read Property Manager's Response

Hi Brandon, Our residents here at Timber Ridge are our uttermost priority and we're happy to help anytime we can. We're so happy maintenance was able to get to you, despite the holiday weekend - also we're happy your toilet is fixed. Have a fantastic day! - Faculty @ TR

5 out of 5 stars
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Posted On: 5/27/2022

13900 Old Glenn

We needed a place to stay for 8 months after we sold our house and found Timber Ridge apartments to be a great place. We had never rented an apartment before so we had concerns about noise, parking, or whatever, but found it to be very peaceful there. It is also pet friendly, so our older lab enjoyed her time there as well.
By: Jim & sandy Jobkar     Verified Resident
Source: Property Site Read Property Manager's Response

Thank you for choosing Timber Ridge as your temporary home. We enjoyed having you stay with us, and wish you the best of luck in your new home.

4 out of 5 stars
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Posted On: 3/3/2022

Maintenance/ staff

Recently had an issue with my shower which was quickly resolved by a very experienced maintenance personnel. For the past 8 months I’ve lived here the staff, Jamie particularly, has been impressively available and extremely communicable. Thanks crew!
By: Adam Bleau     Verified Resident
Source: Property Site Read Property Manager's Response

We enjoy having you as a valued member of our community! Thank you for your awesome review and support of our maintenance staff.

5 out of 5 stars
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Posted On: 2/15/2022

SSG

Thank you so much for your time and service to this beautiful community. Jamie will make you feel at home.
By: Nelson Leiva     Verified Resident
Source: Property Site Read Property Manager's Response

Thank you for your amazing review! We wish you and your beautiful family the best of luck in your new home.

4.5 out of 5 stars
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Posted On: 12/10/2021

noice

great job jamie
By: Triston Woody     Verified Resident
Source: Property Site Read Property Manager's Response

Triston, We are so grateful that you took the time to give Timber Ridge a five-star rating! Thank you for being an awesome part of our community!

5 out of 5 stars
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Posted On: 10/12/2021

Timberidge Apartments in Eagle River

I stayed here 3 different times over the past 4 years due to work. Jamie and the rest of the staff was great to work with. Great place to stay if you have pets, nice grassy areas to walk them as well the trails are close. The commute to both Anchorage and Wasilla/Palmer are fairly easy from here.
By: Scott Monson     Verified Resident
Source: Property Site Read Property Manager's Response

Thank you for staying with us over the years. We have enjoyed assisting you with three different homes during your time in Alaska. Best of luck to you and your family and new adventures.

5 out of 5 stars
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Posted On: 9/26/2021

A year and a half

An amazing fun place to live. Jamie thank you for all your support and mostly your heart. You're an awesome Community Director.
By: Belinda     Verified Resident
Source: Property Site Read Property Manager's Response

Thank you, Belinda- you're kind words mean so much!

4.5 out of 5 stars
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Posted On: 8/24/2021

Moving in

Tina is awesome! Tina is extremely approachable and was a big help moving in. So far Timber Ridge has been great only recently moving in. At first glance there seems to be good people, a good value and a good location
By: Adam Bleau     Verified Resident
Source: Property Site Read Property Manager's Response

Hi Adam, Thank you so much for your amazing feedback! We are thrilled to know your move-in went well. Please let us know if you need anything as you get settled in!

5 out of 5 stars
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Posted On: 8/23/2021

leasing

staff are great ,esp. Tina very helpful so as Veronica and Rachel are awesome
By: Mimi Hone     Verified Resident
Source: Property Site Read Property Manager's Response

Hi Mimi, Thank you so much for your five-star feedback! We are so happy you are enjoying your time with our team! Please let us know if you find yourself in need of anything! -Timber Ridge

4.5 out of 5 stars
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Posted On: 6/21/2021

I'm thankful for Timber Ridge staff.

I have great neighbors and the staff is always trying to do their best to keep tenants comfortable with their homes. Thank you
By: Belinda DeMasso -emp     Verified Resident
Source: Property Site Read Property Manager's Response

Belinda, We are thankful for you! Life is easy when you can have as incredible of a community as we have! Thank you for taking the time to share your experience! Take Care, Timber Ridge Team

5 out of 5 stars
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Posted On: 3/4/2021

I will miss living here!

I have loved living in Timber Ridge Apartments. It is clean, quiet and well maintained. The manager, Jaime Atwood, has always made herself available and has been so helpful. She even gave me a housewarming gift, a plant, and a cucumber (from her garden? maybe the farmers market?) when moved in. Small maintenance issues have always been taken care of quickly and well. My dog was welcome and accepted and my neighbors are all really kind. I’m only moving out because I finally can buy my own house, otherwise, I’d be saying. Thank you, Jamie and Weidner!
By: Mackenzie     Verified Resident
Source: Property Site Read Property Manager's Response

Hi Mackenzie, What a wonderful review, thank you so much! We truly appreciate your feedback. It is great to hear about how our community is liking their home here. Please let us know if you need anything!

3 out of 5 stars
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Posted On: 3/2/2021

Review

I enjoy it here
By: Zachary Allen     Verified Resident
Source: Property Site Read Property Manager's Response

Hi Zachary, Thank you for your review! Please let us know how we can provide you five-star service in the future. We are happy to know that you enjoy your home! Thank you, Timber Ridge

3.5 out of 5 stars
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Posted On: 1/30/2021

A

By: Max Kelchner     Verified Resident
Source: Property Site Read Property Manager's Response

Thank you for taking the time to submit a review, Max!

5 out of 5 stars
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Posted On: 11/27/2020

Belinda and Jamie

You all are awesome
By: Jim Fultz     Verified Resident
Source: Property Site Read Property Manager's Response

Hi Jim, Thank you for taking the time to highlight our team! We truly love what we do. Thank you for being a valued resident!

5 out of 5 stars
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Posted On: 9/18/2020

Great management

Always friendly and helpful
By: Robert Terry     Verified Resident
Source: Property Site Read Property Manager's Response

Hi Robert, Thank you for the five-star review! We really appreciate it:)

4.5 out of 5 stars
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Posted On: 8/10/2020

Comfortable living

no
By: Tracy     Verified Resident
Source: Property Site Read Property Manager's Response

Thank you for taking the time to submit your feedback! We are happy that you are having a comfortable stay. Please let us know if you need anything in the future! Kind regards, Timber Ridge Team

5 out of 5 stars
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Posted On: 7/2/2020

Jamie

Jamie is extremely helpful and friendly, love her
By: Zackery Rice     Verified Resident
Source: Property Site Read Property Manager's Response

Hi Zackery! We are so pleased to hear about your positive experience with Jamie! Thank you for taking the time to submit a five-star review and highlight the great work our team is doing! We truly appreciate it!

5 out of 5 stars
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Posted On: 6/15/2020

Great Place

This is a great place to live and I highly recommend Timber Ridge
By: Don Urgo     Verified Resident
Source: Property Site Read Property Manager's Response

Thank you Don for the awesome review! We are happy to know you are loving your home!

4 out of 5 stars
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Posted On: 6/1/2020

Love it here

I spent over three years at my current location and loved living here. Good area and close to town. Staff was always attentive to my needs and quick to help.
By: Jordan Thiele     Verified Resident
Source: Property Site Read Property Manager's Response

We are so happy you had a awesome experience with Timber Ridge! Thank you for the high rating!

Overall Rating

4.5 out of 5 stars

Ratings By Category

Maintenance
4.5 out of 5 stars
Parking
4.5 out of 5 stars
Amenities
4.5 out of 5 stars
Staff
5 out of 5 stars
Value
5 out of 5 stars
Location
5 out of 5 stars
Noise
4.5 out of 5 stars