The management is great and always takes care of me.
By: Terry Leatherwood Verified Resident
Hey Terry,
Thank you!! We always love to hear from our community, and a 5-star rating is such lovely praise, so you’ve truly made our day.
Thank you,
The team at The Village at Calais
Hey Naja,
We thank you from the bottom of our hearts for this 5-star rating, it really means the world to us! Please let us know if you need anything!
Thank you,
The Village at Calais team
Hi,
It means so much to us that you took the time from your day to send us a review! Thank you from the bottom of our hearts!
Take care,
The team at The Village at Calais
I Love my new apartment and working with the staff is so easy and great Erica is a great person and Kevin is amazing to work... with.Read More about Apartment
By: Anonymous Verified Resident
Hi,
Thanks for the positive review! Hearing that you're enjoying our community brings us joy. Creating a comfortable living space is our mission, and we're glad you're feeling the benefits.
Kindly,
Village at Calais
I Love my new apartment and working with the staff is so easy and great Erica is a great person and Kevin is amazing to work... with.Read More about Apartment
By: Anonymous Verified Resident
Your feedback means a lot to us! We're glad you're enjoying your time here. Your satisfaction is our priority, and we'll keep working to make sure you're happy.
All the best,
Village at Calais
Great place very helpful moving us in and helping us get this apartment.
im so happy with our new landlord.
Erica and... kevin has been great Read More about Very Helpful
By: Anonymous Verified Resident
Thank you so much for your kind words about our community! We're thrilled to hear that you're enjoying your stay and that our team has contributed to your positive experience!
Hi,
It's a pleasure to see your high rating of our community. Reviews like yours let us know we are doing a good job, and we will be sure to continue to do so!
Thanks so much,
The team at Village at Calais
Hi!
5-star reviews are always such an honor; thank you for the review! We want to be sure to keep up the 5-star service, so don't hesitate to let us know if you ever need anything!
Thanks so much,
Village at Calais
Hi,
We are always so happy to see that we have been able to spread some positivity! Thank you for sharing the love and giving us a superb rating! Please let us know if you ever need anything.
Take care!
The team at Village at Calais
Hi!
5-star reviews are always such an honor; thank you for the review! We want to be sure to keep up the 5-star service, so don't hesitate to let us know if you ever need anything!
Thanks so much,
Village at Calais
Yesterday I jumped the gun on writing a review about the plowing. It was plowed this morning by the time I got up. Just a... little frustrated with all the snow. Which most of us are, having so much of it.
Read More about Driveway
By: Teresa Ackers Verified Resident
Hi Teresa,
Thanks so much for sharing your experience! We're so happy that your concerns were addressed and that you're loving your apartment home! Feel free to reach out anytime if we can help with anything!
Best,
Village at Calais
I live at the Village at Calais, and am wondering when the driveway is going to be plowed. I already got stuck once and shouldn’t... have to take the bus or a cab to get to work. I pay my rent on time and expect the property to be maintained. The driveway should be plowed after ever snow fall. Within a reasonable time after it has stopped snowing.
Thank you Read More about Driveway/snow removal
By: Teresa Ackers Verified Resident
Hi Teresa,
We want to assure you that we take your concerns very seriously. If this is ever a concern again, please give us a call so we can discuss it further and we will do everything in our power to help!
The team at The Village at Calais
Had one of the best experience on move in. The office staff (Kevin and Erica) were very friendly and helpful with this experience.... The apartment was beautiful and they also gave me a free Rug!! Read More about Amazing office staff
By: Dahvid shearrod Verified Resident
Hi Dahvid,
Most sincere thanks to you for this fantastic rating! We'd love to keep up the 5-star service, and we love hearing from our residents, so please let us know if there is ever anything we can improve on or continue to do well.
Thank you!
Village at Calais Apartment Homes
so happy to have a roof over my head, the manage Erica helped us so much. I'm just glad to be here. i know everyone reads... and leaves bad reviews only when they don't get their way and never leaves one just to say thank you for all the hard work they do to try to help us when we are happy. so thank you Calais Read More about Amanzing
By: Anonymous Verified Resident
Hi there!
This is so nice, thank you so much! We can’t begin to express how much this sort of feedback means to us, we’re always amazed by the generosity and kindness of our residents! Please let us know if there’s anything you need from us and we’ll do everything we can to keep giving you a 5-star experience!
Have a lovely day!
The team at Village at Calais
Still haven’t gotten back my security deposit I moved out on the 5th of dec and continuously try to get in contact and get... more information from you guys and I hear nothing back I am getting my lawyer involved because according to alaska law you guys have 15 days to return my security deposit and that hasn’t happened you know who I am and refuse to reply in any way shape or form give me a call ASAP-Read More about Security deposit
By: Maquell josey Verified Resident
Hi Maquell,
We appreciate this feedback, and we assure you that the refund has been sent out to the address that we had discussed--if you would like to update the address that we're sending it to then please let us know right away so that we can void the check that's been sent out and issue a new one! If you have any questions then please feel free to reach out to the office, we'll be sure to get back to you as soon as we can.
Thank you,
The team at the Village
Misrepresentation and Deceit Representative or Staff
I had an experience with the representative of the Village of Calais that I will share to neighbors and people I know. By... MISREPRESENTATION and DECEIT my Lease Contract was renewed totally different from our and my in good faith verbal agreement I made in her office. Sad and no respect. I believe in karma and pray no harm to anyone. Be careful in dealing with this representative. Read More about Misrepresentation and Deceit Representative or Staff
By: Venerando Santiago Verified Resident
Hi Venerando,
We don't want anyone in our communities to feel as though they've been treated unfairly. If you would like to get in touch with our corporate customer service team at [email protected], we would appreciate the opportunity to hear you out.
My down stairs neighbor keeps putting flower pots or whatever on my cement parking area block and I knocked them over today... because I forgot they were there and he was being rude and was like you need to move. I was like no cause this is my parking spot. When they have their own spot and could put them on their own spot. Now I hope nothing happens to my car! Read More about Neighbor
By: Erica White Verified Resident
Hi Erica,
We're very sorry to hear about this, and we would like the opportunity to work with you to get this situation resolved. Please reach out to our office at 907-562-7600 at your earliest convenience.
Hope to hear from you soon,
The Village team
since the new manager been here and i see her picking up trash in the morning and is taking care of all us resident so nicely.... she nothing but amazing and I'm happy she here. Read More about Amanzing
By: Pamela Newcomb Verified Resident
Wow! Thank you, Pamela! We really appreciate your review!
Great, spacious apartment with an awesome walk-in closet!
By: Anonymous Verified Resident
Hello,
Thank you so much for your five-star review! We are so happy to have you as a part of our community. Our entire team is delighted to know you are enjoying your home!
Take care, Village at Calais Management
Hi Chicago!
We are so grateful that you took the time to give Village at Calais a five-star rating! We couldn't agree more about our location.
Thank you so much for being an awesome part of our community!
Village at Calais Team
it’s a bit expansive for how outdated it is. free cable didn’t help, i had to buy my own wifi and i only stream anyway. the... shower knob wouldn’t budge.Read More about it’s okay.
By: Rebecca Wells Verified Resident
Hello Rebecca. Please reach out to the office at (907) 308-5681 so we can get you taken care of. We would like to address any concerns you may have so you have a better experience moving forward. Thank you for taking the time to leave us a review!
Hello,
Thank you so much for your five-star review! We are so happy to have you as a part of our community. Our entire team is delighted to know you are enjoying your home!
Take care,
The Village at Calais Apartments
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