Hi Earl,
We'd love to know more from your rating. If you have any concerns feel free to reach out to our office so we can work to improve your experience here.
Hope to hear from you soon,
The Glen
I have lived here for 14 years Maintenance was great for the first 12 however these last 2 years have gone to hell, Driveways... rarely get plowed, They no longer clear our steps going up to door, can't get to mailboxes due to them not clearing area in front of boxes, they never put salt or gravel on sidewalks or stairs anymore, cars get stuck non stop trying to get into property, they always claim plowes are on there way "eventually" . I WOULD NOT RECOMEND TO ANYONE TO RENT HERE ANYMORE!!!!!!!!
* STEPS GOING UP TO OFFICE ARE ALLWAYS SHOVELED AND CLEARED THOUGH * They take care of themselves but know body elseRead More about Maintenance
By: Earl Sterling Verified Resident
Hi Earl,
We appreciate your feedback and your patience-- currently the city of Anchorage faces a historic and serious weather event that has rendered much of the city unable to deploy the same plow services you've grown used to in previous years. We are working diligently to overcome this, and in the meantime we ask that all of our residents exercise the utmost caution, and to call immediately if they're facing an emergency.
Sincerely,
The team at The Glen
Leslie was a complete rock star in showing us an apartment, getting our paperwork completed and leasing us a beautiful home.... Thank you so very much for hiring her! She’s so sweet and wonderful! Read More about Leslie Fracker
By: TRACEY HEGNA Verified Resident
Hi Tracey,
Thank you so much for the thoughtful review! It's messages like yours that we are always striving for! We are very proud of our team and we're so glad to hear Leslie has been there for you! Let us know if you ever need anything!
All the best,
The Glen Apartments
I am trying to pay my part balance of $259.07. The website doesn't give me an option to pay only that amount. I thought it... was slow internet giving me problems but it's not. Read More about Payments
By: Luciann Tonuchuk Verified Resident
Hi Luciann,
If you ever need help with this sort of issue, please be sure to let our office staff know! Contact them at 907-274-0797 and they'll be more than happy to help.
Hope to hear from you soon,
The team at The Glen
I would just like too say Leslie is great! She helped us a lot with getting our rent paid through the app when it wasn't... working for us. She keeps us very informed on what is going on and has went the extra mile to help in a y way possible. She communicates wonderfully and I would recommend anyone live here. I look forward to continuing the communication with her and living here for a while. Keep doing what you are doing Leslie!!Read More about Communication
By: Stephen Beckham Verified Resident
Hi Stephen!
Thank you so much for the 5-star rating! We'll be sure to let Leslie know you appreciate her help, and we all want to do everything we can to keep giving you that 5-star experience, so if there's anything you need please don't hesitate to reach out!
Have a wonderful day!
The team at The Glen
I like Leslie and I'm glad she is my landlord. she helps a lot thanks for hiring her with your team.
By: Thongpien Bador Verified Resident
Hi Thongpien, we're so happy that you are having a wonderful experience having Leslie as your landlord. We loving having her on the team & we are glad others love her company too!
I sent up my back account with this site. They did a 16 cent charge to my account to verify my account. I'm still having... to use my credit card to pay rent and charges for the past two months. I am being charged $4.95 each time. To me every penny counts.
Anyway I can get help with this?
Thanks
Read More about Disappointed
By: Rochelle Talamoa Verified Resident
Hi Rochelle,
We believe you are referring to the service charge. This is an inevitable charge when using the app. Please give us a call or stop by the office so we discuss with you the reason for this. We are here to help!
Great job I want to give a 5 star rating on all levels.
It is quiet, parking lots are kept as best as possible. Property... is well kept.
Great staff and security.Read More about The glen
By: David Jason Verified Resident
Hi David,
We are so grateful that you took the time to give The Glen a five-star rating! Thank you for being an awesome part of our community!
Really enjoying our new manager Dawn. She is friendly, approachable and gets things done. I really like that she doesn't... put up with any shady or criminal behavior around here. That means a lot to me. I really like her!Read More about New manager.
By: Monica Glass Verified Resident
Hi Monica,
Thank you so much for your five-star feedback and for highlighting Dawn! We really appreciate it!
wonderful neighborhood overall .highly recommended . close to schools and stores and hospital and blood bank .everything... is less than 2-4 minute drive. oh and to mention very safe and kids friendly very awesome .like I said very highly recommended.Read More about awesome
By: Aaron Fogatu Verified Resident
Thank you for reviewing The Glen. We are glad you are comfortable and happy in your home here at The Glen. Our community is a Great Community because of resident's like you!
nice place , nice location, but during summer the building next to these apartments the employees get to load at night. also... as a painter these apartments need painting. please contact me by phone Mr. Weidner , or kenmore office, you have my phone number. also George is doing one heck of a job. have you also thought about giving the tenants free cable for using the air waves gets interupted to much by airports ( merrail field, ted stevens international, military, and train station, hospital, and fire station, helicopters flying over head)
thanks mikeRead More about hi
By: Michael Davis Verified Resident
Thank you for reviewing the Glen. I am glad you enjoy your time and location here with us. We would be happy discussing with you some re painting options as you have lived with us for over 4 years, as that is the estimated general life of the interior paint. Please contact our leasing office for options on this, we'd love to help!
Overall I'd say the staff was very personable. Working with Debbie was always a pleasure. She was a landlord that really... enjoyed the work she did and always felt more than happy to help me. Even the maintenance workers were friendly and made sure I was around when they fixed my home.Read More about Great Experience
