I just moved in on Friday, it’s Sunday and so far the carpet is peeling off the floor, there’s exposed wires, my apartment... is damp and humid due to the bathtub faucet leaking hot water. Emergency maintenance didnt do much, they said they would fix it on Monday, but while I wait, I can’t use my shower. They offered no alternative. This is beyond unacceptable.
Absolutely not worth the $1420 a month that I’m paying. Read More about Multiple problems
By: Deenay Dunmore Verified Resident
Hi Deenay,
Thank you for bringing this to our attention we want to ensure these concerns are resolved as soon as possible. Please reach out to our office and we'd be happy to assist. Your experience is important to us so we want to be sure you're happy in your home.
The team at The Club at Eagle Pointe
Hi Charleston,
Thanks for your review, and please don't hesitate to let us know if there is anything we can do to improve your rating of us!
Thank you,
Club at Eagle Pointe
Horrible Very noisy and the rent is absolutely ridiculous for what you get. 1000% DO NOT recommend.
By: Anonymous Verified Resident
Hello,
Thank you for this review. We want to ensure all our residents are happy in their home. If these are ongoing concerns, please reach out to our office and we will do everything in our power to help. If you have any further questions or concerns regarding pricing, we'd be more than happy to discuss.
The team at The Club at Eagle Pointe
Place smells like rotten moldy cigarettes, air quality was awful, had breathing problems living there. Couldn’t leave cause... of leaseRead More about Disgusting
By: Anonymous Verified Resident
Hello,
Thank you for this feedback and we apologize for the delayed response. We are deeply saddened to see your experience in your home has been anything less than stellar. We want to ensure our residents are happy in their home. If this is still an ongoing concern, please reach out and we'd be happy to discuss any possible solutions.
The team at The Club at Eagle Pointe
The apartment management is highly incompetent, deceptive, and lazy. They will not return your calls or emails. They will... harass you and post eviction notices when you just received a bill the same day. Also your parking is not guaranteed, they will not tow anyone who takes your spot only document which is just wrong considering their numerous signs and assignment of parking spaces. The buildings are a dump and falling apart as well as old appliances. Best to stay away and spend the extra money for something better or spend less somewhere else where at least you will actually get what you are paying for. Upon move out they will try and charge you for things that were already messed up. TLDR They overcharge and under provide best to stay away.Read More about Horrible Experience
By: Anonymous Verified Resident
Hi,
We want to assure you that we take your concerns very seriously, and that if you give us a call to discuss them further we will do everything in our power to help! We look forward to your call, and to working to improve your experience.
Hope to hear from you soon,
Club at Eagle Pointe
I think all the charges should be included in the amount of rent we pay already, these apartments are pretty old as they... are already and haven’t been updated in a long time. So please consider including our charges in the rent amount we are supposed to pay, thank you.Read More about Rent
By: Debra Saccheus Verified Resident
Hello Debra,
Thank you for your feedback. There are some fees that are not included in the rent because they are billed differently, like utilities. We are happy to answer any billing questions you have in more detail, so please don't hesitate to reach out if you'd like assistance. We're also more than happy to help with any maintenance requests you may have, so please just let us know!
Thank you,
Club at Eagle Pointe
Front desk staff (Angelica) is great to work with and maintenance staff have always been helpful when I’ve called to have... something repaired. This location is close to Providence hospital, gym and post office. Read More about Eagle point
By: Lisa Verified Resident
Hi Lisa!
We appreciate your review! Thanks for letting us know you're enjoying the community and nearby amenities!
With much gratitude,
Club at Eagle Point
We thank you for taking the time to give us this feedback, however without further context it's difficult to know how best to improve your experience! If there's anything we can do to address your concerns then please feel free to call our office at your earliest convenience; we're eager to help!
Hope to hear from you!
Lived here for 3 years and always had the worst neighbors that keep coming and going. Most of the neighbors are not friendly.... you can smell when someone is doing there nails from other apartments.Read More about It’s alright
By: Anonymous Verified Resident
We're so happy that we were able to have you in the community for 3 years. We apologize for any of the inconveniences that may have occurred during your stay. Thank you for your time and honest review! We wish you the best in your new home.
Lived here for 3 years and always had the worst neighbors that keep coming and going. Most of the neighbors are not friendly.... you can smell when someone is doing there nails from other apartments.Read More about It’s alright
By: Anonymous Verified Resident
Oh how grateful we are to have you as a part of the community for 3 years now! If we can ever help address any situations in the future, please reach out to us & we'd be happy to assist. Thank you for your time.
This is my 3rd separate leasing contract, but not my last. I absolutely love this place and I absolutely love the staff... who are extremely friendly and helpful. They have taken care of any problem I ever have had here and the maintenance is great. I will probably be here for a very long time and I highly recommend this place to anyone. ???????? Read More about Great apartment complex
By: Rebecca Phelps Verified Resident
Hi Rebecca,
Thank you so much for your five-star review, it is truly the best praise! The entire team feels overjoyed to know that they are succeeding in their goal of providing five-star service to our valued residents!
A lot of the negative comments for this place have to do with the people- for instance the jerk who revved his truck engine... at every opportunity- including late hours of the night.
Otherwise, it's perfect for a single person or couple. I wouldn't recommend the one bedroom for a large family. Very pet friendly for a price. Staff was always kind and courteous and paying your rent is easy online. They even have a mobile app for the laundry facilities so no need to worry about quarters.
Overall, a great location and you can make a home here.Read More about Not perfect but good enough for home.
By: Mark Manni Verified Resident
Hi Mark
Thank you so much for providing your honest feedback! We value the experience that each resident has.
Thank you for highlighting our pets and our office staff. Please let us know if there is anything, we can do to help you love your home better!
Take care,
Club at Eagle Point Team
I became a resident at The Club at Eagle Point in August 2020.
Starting in NOVEMBER
my rent payments have become smaller..and... later.
Due to impacts from COVID-19.
The Leasing Office Staff at
The Club at Eagle Point has been INCREDIBLY patient and Communication is ALWAYS FRIENDLY and PROFFESSIONAL. in dealing with these matters.
The Club at Eagle Point is also ideal for a single person or couple.
Highly Recommend
Darren
Read More about Patience
By: Darren Fields Verified Resident
Hi Darren,
Thank you for your five-star review! We are happy to be able to help!
Geat staff: always polite & willing to listen & find a Solution with your Concerns. Great Ameneities: Great little Clubhouse... Gym, with Elliptical & treadmill machines, right in front of a Huge tv with ALL THE CHANNELS ???? And extra gathering rooms provides to lounge in or if you you need a conference room or small Bday party. great securityteam & very helpful maintenance team. AWESOME LAUNDRY ROOM STORE & POST OFFICE across the street ????????????????Read More about great place to live
By: Rebecca Phelps Verified Resident
Hi Rebecca,
Thank you for taking the time to submit a five-star review! We are thrilled to know how much you love your home!
Thank you,
The Club at Eagle Pointe
I am a Current Resident at the Club at Eagle Pointe.
Life and Public Contact has altered the feeling of Community in... general.
Being in the midst of a very SNOWY Winter Season thus far, Id like to Commend the Staff on the Snow Removal efforts exhibited.
The Next Morning after
ANY major storm,Landing and Stairs have been cleared promptly.
Snow Plows have been very efficient in keeping lots cleared.
AS a Resident , I just wanted to say Thank You??Read More about Snow Maintenance
By: Darren Fields Verified Resident
Hi Darren,
Thank you so much for your five-star review! We appreciate your feedback and are glad we can help. Please let us know if you need anything in the future.
Thank you for your feedback, please don't hesitate to reach out if you need anything! We love hearing all kinds of feedback and unique ideas from our community.
Thank You to the Club at Eagle Pointe!
I have been here a couple months and Staff ,in all facets ...office thru maintenance,property... and grounds, have ALWAYS been pleasant and helpful.
I'm quite satisfied with my residential choice??
Read More about Thank You!
By: Darren Fields Verified Resident
Thank you so much, Darren! We're beyond thrilled to get your feedback and learn that you are enjoying your home!
A great fit for my needs. Staff is super friendly & helpful. No problems with the neighbors. Fantastic parking.
By: Daniel Meyer Verified Resident
Thank you for taking the time to submit a five-star review, Daniel! We are thrilled to hear about your positive experiences with Club at Eagle Pointe! Thanks for being a valued resident and a positive part of the community!
Staff is great and the location is very centrally located.
By: Jessica Fink
Source: 3rd Party Review
Posted On: 6/16/2019
its a surprisingly quiet complex
Even with all the dogs walking people around.
By: Jared Drummond
Source: 3rd Party Review
Posted On: 5/14/2019
Lived There From Aug to May, Great Residence
Lived at The Club at Eagle Point from August 2018 to May 2019. Would most likely still be living there if not for military... reassignment. I never had anything to complain about while there. No noisy neighbors, no unruly pets, no negligence of maintenance or anything of that nature. Staff is very helpful and friendly. Unit I resided in was a 1 1 and it suited me just fine. Even after the earthquake in November, my unit held up just fine and The Club did not hesitate to assess the complex for damages. Overall, great experience there. Military friendly, animal friendly, and in a good location far as the surrounding area goes.Read More about Lived There From Aug to May, Great Residence
By: Cornell Thomas
"Thank you for the kind words, Cornell! We're so happy you enjoyed your time at our community!"
If someone were to ask me what it's like to live here I'd tell them it's the best complex in anchorage and I highly recommend... it to anybody who needs a quality and affordable living spaceRead More about Outstanding
By: Riley Degroot
"Hi Riley, thank you for your feedback! We are so glad to hear how much you enjoy being a part of the Club at Eagle Pointe community. We appreciate your recommendation as well and hope to hear from you again soon. Take care - Weidner Customer Service"
