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Reviews

Posted On: 8/1/2020

Happy

Clean, safe environment
By: Katiria Soriano     Verified Resident
Source: Property Site Read Property Manager's Response

Thank you for the positive feedback, Katiria!

Posted On: 7/16/2020

Current tenant

I enjoy the location, but they are very slow to respond to maintenance issues and the charge back for cable doesn’t seem fair. The staff are wonderful to work with. Overall, happy to live here.
By: Dawn Sellner     Verified Resident
Source: Property Site Read Property Manager's Response

Hi Dawn! Thank you for your feedback! We are also happy to have you:). Please contact us at the office for any maintenance issues! We are here to help you, but just need proper communication! Thank you for complimenting the staff, our team works hard to provide great service! Please let us know what we can do further to provide you with a five-star experience in the future!

Posted On: 6/23/2020

castle apartment

been having issues with a few things but minor inconveniences. The leasing office staff, maintenance crew and the cleaning crew all do an amazing job day in and day out.
By: Frank Epperson     Verified Resident
Source: Property Site Read Property Manager's Response

Hi Frank! Thank you so much for taking the time to submit your feedback and for highlighting the great work our team is doing! We are happy to know our service is a positive feature of your home with us. Please let us know how we can make your experience five-star worthy! We aim for nothing but the best for our community. If there is anything we can do to your apartment to make you happier with it, please let us know!

Posted On: 8/10/2019

i like it here and the staff is great

it's great, great location and helpful friendly people
By: Stephen Wilson   
Source: 3rd Party Review Read Property Manager's Response

Hi Frank! Thank you so much for taking the time to submit your feedback and for highlighting the great work our team is doing! We are happy to know our service is a positive feature of your home with us. Please let us know how we can make your experience five-star worthy! We aim for nothing but the best for our community. If there is anything we can do to your apartment to make you happier with it, please let us know!

Posted On: 8/6/2019

I live here for the service I get from the office

I enjoy living at Castle Ever since I moved in here I know management is making an effort to make things better around here And huge plus we have K9 security so the homeless stay away.. far away. They are reasonably priced but offer AMAZING service. Where else can you get that Melissa and the team will make sure you are taken care of
By: Arminda Hoomanawanui-Sugai -emp   
Source: 3rd Party Review Read Property Manager's Response

Hi Frank! Thank you so much for taking the time to submit your feedback and for highlighting the great work our team is doing! We are happy to know our service is a positive feature of your home with us. Please let us know how we can make your experience five-star worthy! We aim for nothing but the best for our community. If there is anything we can do to your apartment to make you happier with it, please let us know!

Posted On: 5/1/2019

Anchorage Metro Business District

Castle is decent with room for improvement. I stay in the remodeled unit with mountain views. I like that Castle is a secure building with entrances security cameras, indoor mailboxes, and an elevator. Castle parking fees along with a provided Castle parking sign is professional and I don't have to worry about being targeted for a parking space. Castle location is convenient and within walking distance to the grocery and laundromat. Castle has a laundry room however, I prefer to sit and watch my laundry at a laundromat. Castle is modern with online rent payment options.
By: Goddess Zena Jones   
Source: 3rd Party Review Read Property Manager's Response

"Hi Goddess, thank you for the feedback! We are so glad to hear of the things you like and appreciate the 5-star rating. We are so glad to have you as a resident and look forward to hearing from you again. Take care - Weidner Customer Service"

Overall Rating

4 out of 5 stars

Ratings By Category

Parking
4.5 out of 5 stars
Amenities
3.5 out of 5 stars
Maintenance
3.5 out of 5 stars
Staff
5 out of 5 stars
Value
3 out of 5 stars
Location
2 out of 5 stars
Noise
3 out of 5 stars