Have to office staff is great especially Rose. Very caring and understandable. Also it a great community to live here.
By: Stephanie Lee Verified Resident
Hi Stephanie,
Thank you so much! We want to keep giving you the best experience possible, so please let us know if you need anything!
Thank you, Alpine Apartments
Moved in 6 weeks ago!
This place is excellent.
Very quiet and very nice people
Read some trash reviews before... signing. All BS. Have loved it here since day 1!Read More about Excellent Place to live
By: Patrick Johnston Verified Resident
Hello Patrick,
We’re so flattered by your generous rating, and we’re SO happy that we could give you an experience you enjoy! Please let us know if there’s ever anything we can do to make it even better!
Thank you,
The team at Alpine Apartments
I'm suggesting that monthly bills are made available on the resident's portal before the 1st of the month. I made a payment... of $1,244.00 on 05/24 for June's lease based on last month's billing. Later on 06/03 a letter out-ling charges for $24.04 on my door on 06/03 for additional charges along with a 10 days notice to quit. Is this the way Alpine communicate with good standing residents? A telephone call would and should suffice besides it's a far more cost effective and efficient way. I find the letter intimidating and excessive, going forward I trust that Alpine will modify it's communication with residents regarding outstanding amounts, especially given the fact that payments were made 7 days in advance. Thank you.Read More about Billing
By: Marcus Parkinson Verified Resident
Hi Marcus!
Thank you for your rating, and for letting us know about your portal concerns. We want to work as quickly as possible to tackle this issue, and so if you wouldn’t mind giving us a call to let us know more about it, we’d be more than happy to help!
Hope to hear from you soon!
The team at Alpine Apartments
Latasia, Elizabeth and Rose were very friendly, helpful and patient with me. I toured the unit with Latasia and I really... like the space of the unit. Latasia answered all of my questions and I had a great move in experience with her.Read More about Awesome office staff
By: Kris Stanley Verified Resident
Hi Kris,
Thank you for the 5-star review! We're always happy to see such nice thigs being said about our team!
Thanks again, Alpine Apartments
Office is so helpful. Maintenance knows what they are doing.
By: Sabha Hereimi Verified Resident
Hey Sabha,
Thank you!! We always love to hear from our community, and a 5-star rating is such lovely praise, so you’ve truly made our day.
Thank you,
The team at Alpine Apartments
The office employees are friendly and nice to all diverse guests. They gift their guests with a house warming gift when they... first start their renting journey!Read More about Steinhilpert, Cameron
By: Cameron Steinhilpert Verified Resident
Hi Carmeron,
Thank you for your 5-star review of our community! We are pleased to know you have had such a great experience. It's a pleasure serving you, and we look forward to doing so for many years to come!
Thank you!
The team at Alpine Apartments
The ladies at Alpine are so professional and kind! Rose and Elizabeth really cares about their residents and the property.... They always take the extra mile to make sure that the residents are happy!Read More about Making Alpine your home!
By: Wilfredo Palompo Verified Resident
Hi Wilfredo!
This is such a nice review, and it couldn’t have come from a nicer person, thank you so much! Please keep in touch and let us know if you ever need anything, and please come out to our upcoming community events, we would love to see you!
Have a wonderful day!
The team at Alpine Apartments
The staff at Alpine is amazing! They are friendly, professional and always willing to help their residents. I would recommend... them to anyone!Read More about The BEST
By: John Spitzberg Verified Resident
Hi John,
Thank you so much for taking the time to let us know about your positive experience! We love our community and we're ecstatic that you do too!
All the best,
The team at Alpine Apartments
Parking 0 stars. Parking situation was crowded and it didn’t help that management doesn’t follow their own rules on towing... cars if they haven’t moved in 7 days. I lived here for five months and there was a car that was clearly totaled just taking up a good parking spot.
Noise 0 stars. Had people above me who partied from 3am till I left for work at 7:30 am. The security, management and the police couldn’t get these people stay quiet. Management said they would be gone soon but that never happened.
Location was pretty rough including the people they let stay there. Two murders during the five months I lived there.
Value 0 stars. Was paying more that $1500 a month for a one bed and bath with more problems than I care to list here.
Don’t look for alpine to have your back. I was a first time renter and I feel like they took advantage of that for sure. I learned the hard way to read the fine print.
Read More about Overall horrible experience
By: Peter Egrass Verified Resident
Hi Peter,
Thank you for your honest feedback. We rely on our residents' experiences to know ho we may be able to improve. We’re saddened to learn that you had anything less than an excellent experience here, and we wish you the best of luck in your future endeavors.
Thank you,
The team at Alpine
I feel the cost for the value of this unit is way off. I’m paying too much for what I’m getting here.
By: Rachel Konteh Verified Resident
Hi Rachel,
We appreciate any and all feedback and we’re more than willing to work with you to improve your experience! If you wouldn’t mind giving us a call at 907-308-2958, we would very much like to hear from you, your voice matters and we’re eager to hear and to help you!
Please get in touch,
The team at Alpine
Hi Maria,
We're so grateful you took the time to leave us a positive review! We hope to keep up the 5 star service going forward!
With gratitude,
The team at Alpine Apartment Homes
Hi!
A 5-star rating is such an honor, thank you so much! If there’s anything we can do to keep giving you that 5-star experience then please let us know, and in the meantime we hope to see you around at our community events!
Have a wonderful day!
The team at Alpine Apartments
Hi,
Thank you for your superb rating of our community! We work hard daily to provide a welcoming environment for all, and we're happy to hear it is noticed.
Thanks again,
Alpine Apartment Homes
Thank you so much!! A 5-star rating means the world to us, and so does your experience here, and so if there’s ever anything we can do to help please let us know!
Thank you,
Alpine Apartment Homes
Hi there!
5-star reviews are always such an honor; thank you for the review! We want to be sure to keep up the 5-star service, so don't hesitate to let us know if you ever need anything!
Thanks so much,
Alpine Apartments
I wish I had been able to look at reviews before moving into this place. Common area (entrance) is dirty and smells horrible.... My dining area is carpeted. Flies everywhere! If you have children with health problems, do not live here! Very unsanitary. I’ve nearly been attacked by a large dog at the elevator and the property manager basically laughed at me and said, “luckily it didn’t get you.” Read More about Dislike!
By: Rachel Konteh Verified Resident
Hi Rachel,
We appreciate any and all feedback and we’re more than willing to work with you to improve your experience! If you wouldn’t mind giving us a call, we would very much like to hear from you, your voice matters and we’re eager to hear and to help you.
Thank you,
Alpine Apartment Homes
Hi there,
We are always so happy to see that we have been able to spread some positivity! Thank you for sharing the love and giving us a superb rating! Please let us know if you ever need anything.
Take care!
The team at Alpine Apartments
The staff members are friendly and helpful. The neighbors are respectful and friendly..
By: Anonymous Verified Resident
Hi,
We are always so happy to see that we have been able to spread some positivity! Thank you for sharing the love and giving us a superb rating! Please let us know if you ever need anything.
Take care!
The team at Alpine Apartments
Moving can be stressful. Alpine staff is so kind and helpful, made moving this time around so easy. Thank you Alpine!
By: Anonymous Verified Resident
Hi,
Thank you so much for blessing us with a 5-star rating! We want to whatever we can to bring blessings to your day to, so please let us know if you ever need anything!
Thank you,
The team at Alpine Apartment
The tour and explanation of this place was great. I appreciate the all of the information.
By: Jalance Lundy Verified Resident
Hi Jalance!
We’re so flattered that you not only showed such an interest in our community, but that you took the time to leave us such a nice review! Thank you so much! We had a blast showing you around, and we would of course love it if you decided to call our community your home—and so if there’s any questions you need answered, or concerns you need addressed, please let us know.
Hope to see you around!
The team at Alpine Apartment
Hi!
This review made us so happy to read, it’s so great that you’ve had a chance to enjoy our gym! We agree that it’s a big part of what makes our community special, and we think you’re a big part of what makes our community special too, so please let us know if there’s anything we can do to make your experience here even better. If you’re happy, we’re happy!
Hope to see you around!
The team at Alpine Apartment
Been Living here for about 4 years now and I love it. Staff is great and helpful.
By: Anonymous Verified Resident
Hi,
Thank you so much for the 5-star rating! It’s so nice to hear from you, and we want to hear from you again whenever you need us, so please stay in touch!
Thank you, Alpine Apartment
Hi,
A 5-star rating will always make our day, it never fails, so thank you so much for taking the time to share this with us! If there’s anything we can do for you please let us know!
Thank you, Alpine Apartments
Hi,
Thank you so much for blessing us with a 5-star rating! We want to whatever we can to bring blessings to your day to, so please let us know if you ever need anything!
Thank you,
The team at Alpine Apartments
Office and maintenance are always friendly and helpful.
By: Anonymous Verified Resident
Hi!
It gives us so much joy to know that you’re enjoying your home here, and it so wonderful that you took the time to share a 5-star rating with us, what an honor! We take a lot of pride in giving you the best possible experience, so please keep reaching out whenever you need anything and we’ll be eager to help!
With much gratitude,
The team at Alpine Apartment
Great job to the staff here at Alpine Meadows, this is the first spring break up that the grounds haven't had a horrible... smell the first month of spring, you all should be commended, thank you ??????Read More about Spring break up
By: Josiah Voss Verified Resident
Hi Josiah,
Thank you for taking the time for this review and the recognition of our staff. If there's anything we can do to give you the 5 star experience let us know.
Best, Alpine Apartment
Very good service and moved in asap. Thank you so much Rose and The Alpine Team
By: Macecilia Sanjose Verified Resident
You're so kind, Macecilia! Thank you so much for your high rating of our community! It's wonderful to see that out efforts translate to great experiences for our residents. If you ever need anything from the team, just let us know!
Thank you,
Alpine Apartments
I been here for sometime now and every year when it is time to renew lease the monthly rent goes up some, but everything... else declines. From having less staff to tenants that don't have respect for their neighbors or where they live. Read More about Rent increases while everything else gets worse
By: Anonymous Verified Resident
We appreciate you for taking the time to provide us with this feedback, and we would like to do anything in our power to address your concerns--the last thing we want is for someone in our community to feel that they aren't getting their money's worth. Since you've submitted anonymously we're unable to contact you directly, so please feel free to reach out to our customer experience team by visiting bit.ly/weidnercustomerservice
Gotta give props to Cameron. He was super responsive, knowledgeable, and saved my kitchen from the sludge that came through... my sink. This is my second emergency, and both times the maintenance team was totally on point: Sharp and professional, and friendly. I don't remember the first techs name, but I remember the excellent customer service.
Stay safe,
Blessings to your team!!.Read More about Shout out to Cameron and Maintenance response!
By: MIchael-sean Adams Verified Resident
Hi Michael-sean,
We sincerely appreciate you taking the time to leave us a review, and it’s great to hear you had a good experience working with Cameron! If there is ever anything you need, don’t hesitate to reach out!
Thank you!
-Alpine Apartment Homes
I love how my Alpine neighbors cared for me and my boys. They make me feel like i am doing a good job with my boys. I will... miss them. They sure made me feel like i was a good mom. They told me how respectful they were and loved to watch them grow over the years.Read More about Review
By: Marilyn Charles Verified Resident
Hi Marilyn!
We will certainly miss you and yours, and we're so honored to have provided you with a place to raise your wonderful family for so many years. Thank you so much for writing this beautiful review, and we wish you all the very best on your future journeys! If there's anything at all you need from us, please let us know, we always love to hear from you!
Have a wonderful day,
The team at Alpine
If You Have Clothes In The Washer Or Dryer In Building 5310 Get Your Laundry ON TIME , I Been Waiting For An Hour For A Dryer... !Read More about Laundry
By: Nykia Perryman Verified Resident
Hi Nykia!
Thank you very much for taking the time to leave us a generous rating, and for sharing your concerns about our laundry room. We will be sure to reiterate to our community the importance of getting your laundry on time! If there's anything else you need, please don't hesitate to reach out!
Have a wonderful day!
The team at Alpine
Amazing service polite and courteous staff, very spacious apt couldn't be more happier with my move to alaska. It is a quiet... place that just makes you feel at home Read More about Amazing service
By: Michael Giurco Verified Resident
Hi Michael!
Thank you so much for the 5-star rating! We want to do everything we can to keep giving you that 5-star experience, so if there's anything you need please don't hesitate to reach out!
Have a wonderful day!
The team at Alpine
They came to inspect where a leak was coming from for downstairs apartment. The maintenance guy said the other guy was going... to come back and caulk but the other guy came back but no caulking done. Why lie?Read More about Maintenance
By: Mildred Savok Verified Resident
Hi Mildred,
We appreciate this feedback very much, and we assure you that it was not our intention at all to lie. We sincerely apologize for any miscommunication that may have occurred between our maintenance staff, and we thank you for your patience and cooperation in trying to remedy this issue. If you're still unsatisfied with any element of the work that was done, or if you have any new concerns that need to be addressed, please don't hesitate to let us know, we want to make sure you get the best service possible!
Sincerely,
The team at Alpine
Love Living at Alpine. You can tell the office staff and maintenance go the EXTRA mile to do the best for the community.... I like seeing the events that they do every month. Also, nice having a bilingual person in the office. Read More about Wonderful Apartments
By: Mayraliz Gonzalez Nieves Verified Resident
Thank you so much for your feedback! We love to hear when our residents enjoy our events!
Hi Nacole!
We are so excited to welcome you to your new home!!! If there's anything you need, please don't hesitate to ask, and we hope to see you around at community events!
Have a wonderful day!
The team at Alpine
Great place to live! Very helpful and friendly staff. Maintenance staff are quick to respond and very professional.
By: Anonymous Verified Resident
Thank you so much for your review! We take a lot of pride in our wonderful maintenance staff, and we'll be sure to let them know how much you've appreciated their help.
I love our staff, Mary, Rose and Malissa their are great. If i have a problem or a question they go out of their way to... help me everytime. Thanks gals i really appreciate you.Read More about Alpine Staff 5Stars in my book
By: Emarentiana Averitt Verified Resident
We appreciate you, Emarentiana! We love having you here thank you so much for sharing these comments with others :)
The folks who provide upkeep to building 5210 are doing an awesome job. From the young lady who vacuums and cleans windows... to the maintenance crew who seem to work non stop trying to address the problems that comes with building maintenance.
Thanks for your hard workRead More about Apartment residence
By: David Gillespie Verified Resident
Thank you so much, David! We are thrilled to know you are happy with your home and community! We hope to hear from you again soon! :)
- Your Alpine Team
By far the best value for cleanliness, safety, location and staff! I'm so impressed by the staff and the "little" things... they offer. Classes, work out room etc....who knew ?????Read More about The best in town
By: Rachael Verified Resident
Rachael,
Thank you so much for taking the time to share your experiences here at Alpine! We love showing off all we have to offer!
Take Care,
Alpine Team
Mary has made the transition and move to Alpine Apartments from Deer Park Apartments very easy for me. She has completed... all the necessary filings of paperwork for the transfer with AHFC, and this has made the move simpler. Being less complicated, it has allowed me to concentrate on moving expeditiously, without having to deal with the complexities of the administrative formalities regarding AHFC and my transfer. It has been a smooth transition. She has always been friendly, courteous, and professional in her personal conduct with me. She has made me feel welcome at Alpine Apartments. She has always been attentive regarding my wishes and needs for any of the necessary disability enhancements to my apartment, and has been obliging in expediting any of the necessary repairs and reconditions to my apartment. Altogether, the team is an asset to Alpine Apartment's and have been wonderful.
Appreciatively,
Melanie WolffRead More about Stellar Help From Alpine Staff
By: Melanie Wolff Verified Resident
Melanie,
Thank you so much for taking the time to leave a five-star review! It is truly the best praise. Mary is a vital part of our hard working team here, so it is awesome to hear she has made such an impact. We are so excited to have you as a part of our community here!
Take Care,
Alpine Team
I have only been here for about half a year and have requested two maintenance calls. The first one was for a blind I admittedly... broke (which they fixed with no issue), while the second one involved a wasp who wandered through an open window (the maintenance person didn't even have to squash it!). I have lived in a fair number of complexes, but no maintenance team has ever shown up the same day I have made the request like the Alpine team has for both times. The maintenance team at Alpine is not only responsive and competent, but they are so kind and genuinely care too! Even the staff at Alpine helped connect me with someone to help with my screen-less windows issue, being very understanding every step of the way. Thank you again so much Alpine Team !! :-)Read More about Outstanding Service from All Staff !!
By: Sharon Verified Resident
Sharon,
Thank you for taking the time to shout out our team! We are happy when you are! I will be sure to pass along your praise to everyone!
Alpine Team
Apartments need to be updated. However the staff is great
By: Adrian Verified Resident
Hi there,
Thank you for leaving us a review! We would love to speak to you and learn how we can improve your experience and impression of our apartments. Please give us a call at 907-561-2930 or email us at [email protected] , we would love to learn how we can better meet your expectations.
Place is excellent, need a little work on people cleaning after their dog and people having dogs off leash. Especially when... you have a dog of your own that you’re trying to train. It really doesn’t help, I guess there’s lack of monitoring those things. But overall the place is goodRead More about Alpine
By: Anonymous Verified Resident
Thank you for the helpful feedback! We will continue to work on this with our residents to ensure everyone is having the best experience possible!
I dint understand why Alpine has a 2.5 star rating. The building I am in is a secure building and so far I have not had any... issues with loud noise or anything. Maintenance is quick to do a work order and the office staff are polite and helpful when answering questions. The tenants I have met in the hallways or outside have been friendly. If you are not custom to round abouts you can go down lake Otis to Dowling to come into apartments on the right turn off the round about. If the back gate is open you can go down lake Otis and through Waldron street. I am happy I chose Alpine as a place to call home for a while. Read More about Feels like Home
By: Anonymous Verified Resident
Hello,
We are very happy to hear your feedback! Thank you for taking the time to submit this review. We look forward to having you a part of the Alpine community for years to come!
Hi Timothy!
We are excited to hear that you are renewing your lease with us! We love having you apart of our Alpine community. Thank you so much for the review, please let us know what we can do in the future provide you with five-star service!
Take care,
Alpine Team
I have not had any problems during my stay with Alpine Apts. Whenever I had a maintenance problem, it was resolved within... 1-2 business days. I had no heating problems, no appliance breakages, and no noisy neighbors. parking was always available at my unit building. Staff is friendly and walks through everything with you. The only reason I'm moving out is to be closer to family.Read More about 2019-2020 Review
By: Matthew Bravo Verified Resident
We are so happy you were able to make Alpine Apartments your home! We wish you the best of luck in your future!
